Terms & Conditions

• All payments paid in full prior to commencement of the HOOPSMART program. All payments made include HOOPSMART coaches, court hire and GST.
• All registrations must be either completed online via the website www.hoopsmart.com.au or hard copies emailed (scan) or posted to PO BOX 2164 Caulfield Junction VIC, 3161 prior to the commencement date.
• Cancellation of bookings are accepted prior to commencement date and refunded in full. Cancellation of bookings within 24 hours of commencement - no refunds apply.
• All sessions are non transferable (ie. camps, academies, individual coaching sessions, high performance sessions etc).
• On commencement of activity each participant is presumed physically fit for active play. HOOPSMART does not accept any liability for personal injury, property damage or loss by any participant involved in the HOOPSMART program. HOOPSMART coaches and staff will act accordingly to their best judgment in an emergency requiring medical attention. Parents/Guardians are responsible for the payment of any such medical expenses.
• HOOPSMART reserves the right to use photos and video footage (taken by HOOPSMART during HOOPSMART events) for promotional material, website and advertisement purposes, unless otherwise specified via email by the parent/guardian.
• It is important that all participants are dressed appropriately for the HOOPSMART Program. Appropriate footwear and clothing is required.
• Minimal age of applicants is 5 years of age. All participants must make their own way to the courts for the afterschool programs or signed in under parent supervision for camps and programs commencing 4.30 onwards. All children are under strict guidance of the HOOPSMART staff. HOOPSMART has the right to refuse or remove any participants or parents that do not follow the code of conduct set by HOOPSMART.
• HOOPSMART at their own discretion have the right to reschedule or cancel sessions for any reason whatsoever. Scheduling of all programs advertised on the website or on registration forms/posters are subject to change.
• Training sessions are conducted on the outside courts. All kids are required to wear suitable clothing to the session. In the unlikely event that training can not take place due to poor weather conditions, participants will be supervised in an indoor area. We have alternative programs for indoor activities.
• HOOPSMART staff have an obligation to arrive prior to the starting time of the session to coach and mentor to the best of their ability. HOOPSMART will not leave until the session time ends. It’s of the parent’s/guardian’s responsibility to be present at the conclusion of the session. If parents are running late please notify immediately the HOOPSMART staff.